UPDATE: FOR THE SAFETY OF CUSTOMERS AND STAFF WE ARE STILL UNABLE TO ALLOW CASUAL WALK IN BROWSING.
WE ARE EXPANDING FROM JUST CURBSIDE PICKUP & NOW ARE OFFERING INCREASED SALES & SERVICE APPOINTMENTS
CURBSIDE PICKUP & SCOOTER REPAIR & SALES APPOINTMENTS
Currently our Curbside Pickup are Wednesdays, Thursdays & Fridays as well as Saturday. SHOP ONLINE – www.verminscooterscanada.com
Hours for Pickup are
Wednesday 12-3
Thursday 12-4
Friday 12-4
Saturday 12-4
Please allow some time for us to ready your order for pickup. We will email when order is ready for pickup – if you do not hear from us please call 403-283-7646 during pickup hours and we will confirm you are good to pickup (sometimes email doesn’t go through)
SALES APPOINTMENTS
Sales appointments are now available
WEDNESDAY 12-3
THURSDAY Friday & Saturday 12 – 4
2 PEOPLE MAXIMUM DURING AN APPOINTMENT.
Please email info@verminscooters.com and we will let you know when the next times that are available.
Appointments are 15 minutes.
We ask that you come with a purpose we would like to move as quickly as possible
We can put parts on at this time, but you may need to leave the scooter until the install is complete.
WE WILLNOT WORK ON A DIRTY SCOOTER, PLEASE ENSURE IT IS CLEAN OR IT WILL BE RETURNED.
We will be practicing social distancing and reduced touch of items – we will not be allowing much touch of items.
Please call the shop # 403-283-7646 to let us know you are here
PLEASE DO NOT COME IF YOU HAVE SYMPTOMS, HAVE TRAVELLED RECENTLY OR IF YOU CANNOT ABIDE BY OUR RESTRICTIONS.
SCOOTER REPAIRS & SERVICE
Scooters in need of repair can be brought to the store
Fridays & Saturday 12 to 4pm – BY APPOINTMENT ONLY
SERVICE HOURS ARE LIMITED DUE TO STAFFING
Please do not show up without an appointment to bring in a scooter.
To book an appointment email info@verminscooters.com
LET US KNOW
Which Day – Friday or Saturday
Preferred times – Please indicate your prefered time between 12 & 4.
Please be prompt as we will be taking care of customers and may not get back to you quickly if you are waiting.
Contact Phone #
Contact email – please do not use a gmail account if possible, they don’t like our email account
Make & Model of scooter – EXAMPLE – Envy Prodigy S6, purchased 2018
What is the problem you want addressed -
Warranty claim – if you are asking for warranty please include a pic of receipt and the broken part. We may be able to get an answer without needing a visit.
WHEN YOU ARRIVE
Please do not enter if you have any COVID-19 Symptoms. If we are uncomfortable with apparent symptoms you will be asked to leave.
Please only 2 people in the store. Parent & 1 Child are fine.
Please call the shop # 403-283-7646 to let us know you are here
We are requiring the scooter be clean. Dirty, muddy scooters or parts will be returned. You can clean a scooter with mild cleaning products. Don’t get the bearings wet and don’t worry about griptape.
We will examine the scooter and give you an opinion and options. If parts are in need of replacing we will give you options. Please understand we need to keep appointments as short as possible so if you think you may need parts like wheels or grips we ask that you familiarize yourself with our options on our web store verminscooterscanada.com . This will save time and reduce exposure.
Expect to leave the scooter. We will call or email you to let you know if we encounter unforeseen problems or confirm what work we are doing.
Once work is complete you will be able to pay in store.
Please do not bring us Adult Commuter Scooters we have not carried, we cannot fix them. We also do not work on 3 wheel toddler scooters or any Electric or motorized scooters. Be aware that $60 Costco or other bigbox store scooters are too expensive to fix or to replace a part.
Charge for assembling a custom scooter or swapping major parts like a new deck is $35
“Dialing” a scooter (tightening to reduce noise) starts at $20
All other labour will be quoted if required but most repairs fall under the two charges above. You will need to pay for parts that are used. Common ones are headsets, bearings, grips.
We do not apply griptape except for new custom builds. We have a griptape video so you can do it at home.
Please email any questions to info@verminscooters.com